If for any reason you need to exchange an item, we are happy to assist you. We allow exchanges for the same item only. To initiate an exchange, please contact us at firstname.lastname@example.org within seven days of receiving your shipment.
Please note that items must be returned in perfect, new condition with all original tags attached and received by Hoonigan within 7 days of return authorization. An exchange will require the customer to provide payment for shipping the exchanged product back.
Unfortunately, we cannot offer refunds on returned items, and customers are responsible for the cost of exchange shipping. Sale items cannot be returned or exchanged. Please understand that items may not be returned or exchanged in person at The Hoonigan Store, Tire Slayer Studios, or Hoonigan events.
If there is a defect with your item, we will fully exchange it and cover the cost of return shipping.
Please note that once an order has been placed, it cannot be canceled or changed after submission. However, if your order has not shipped within 14 days, you can reach out to our customer service team to request a cancellation.
Thank you for understanding our policies and supporting Hoonigan.
For all other inquiries, contact us.
*THE HOONIGAN X THROTL 2023 NISSAN Z SWEEPSTAKES OFFICIAL RULES. NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE THE CHANCES OF WINNING. PROMOTION IS OPEN TO LEGAL RESIDENTS OF THE 50 UNITED STATES AND THE DISTRICT OF COLUMBIA WHO ARE 18 YEARS OF AGE OR OLDER AT THE TIME OF ENTRY. ALSO OPEN TO LEGAL RESIDENTS OF CANADA (EXLCUDING QUEBEC) WHO ARE 18 YEARS OF AGE OR OLDER AT THE TIME OF ENTRY. VOID WHERE PROHIBITED BY LAW. Entries will be accepted online starting at 12:00AM Pacific Standard Time (PST) on October 1, 2023 and ending 11:59PM Pacific Standard Time (PST) on December 31, 2023. Odds of winning depend upon the number of eligible entries received. See Official Rules for complete details.